Customer Loyalty Program

To thank our loyal customers for your continued business and support, we have instituted a customer loyalty program in which we offer you the enjoyment of deeper discounts, free hands-on training opportunities, hardware seed units and more. Here are just some of benefits you receive as a customer of CAD:

Business Benefits
• Pre-sales assistance with BoMs and bundling options to save money
• Updates on products and promotions from CAD and partners
• Easy procurement with the option to purchase from multiple contracts including state contracts, federal GSA and convenience contracts
• Best pricing through rebates and discounts extended to you
• Attend training events by CAD and partners for free, including Crash Courses, IT Hot Topics Conference
• Free or reduced cost entry to local and national conferneces, such as RSA, Interop, Techno Security, ISSA, Techno Forensics and many others
• Assistance in writing analysis documents, business cases and feature recommendations for procurement
• Discounted services and consulting and option for per-project flat fees

Technical Benefits
• Pre-sales planning meetings and calls to discuss needs and verify project BoMs
• Remote or onsite Quick Starts on hardware and software
• Recommendations and testing of firmware on core platforms
• Remote support sessions for troubleshooting bugs and collecting data for support
• Facilitation of, or Escalation of HP Support tickets in the event of a bug
• Master-level support via CAD, we have a higher level of support not available to end users
• Holistic networking troubleshooting assistance (sometimes it’s not the switch)
• Benefit from our access to product managers and specialist post-sales engineers
• Access to spare equipment and emergency services
• Priority service queing with CAD
• Free or reduced cost technical training offers
• New- Customers may opt-in to CAD Engineering Updates by manufacturer

Get Engineering Updates from CAD

Enter your email address to get started. You’ll receive an email, just click Update My Profile and select the Engineering Updates you wish to receive.

This is what a value partnership is all about. Be sure to ask Julie or Susan how you can participate in our customer loyalty program!